Payxem User Manual

Invoice. Get Paid. Grow.

Everything you need to know to start receiving international payments with Payxem.

Contents

  1. Getting Started
  2. Profile and Identity Verification
  3. Creating and Sending Invoices
  4. Payment Links and Service Links
  5. Wallet, Withdrawals, and Fees
  6. Crypto Wallet (USDT and USDC)
  7. Gold and Silver Savings
  8. Reward Points, Referrals, and Notifications
Section 1
Getting Started
Join Payxem and start receiving international payments in minutes.
Payxem
Invoice. Get Paid. Grow.
Welcome
Enter your email
Send Magic Link
Click to get login link
No password needed.
New to Payxem?
Start Free

How to Join Payxem

1 Visit app.payxem.com and enter your email to sign up.

2 Click "Send Magic Link". A secure login link will be sent to your email.

3 Click the magic link in your email. You are now logged in.

No app download needed. Payxem works on any phone or computer browser. Just go to app.payxem.com
🔔
A
Available
$470
Your balance
Points
551
Recent Invoices
John Smith
INV-2026-0042
$500
Completed
Tap to view
Jane Doe
INV-2026-0043
$100
On Hold
Bob Wilson
INV-2026-0044
$75
Sent
Reward Points
551
Eligible: 251
HistoryRedeem
🏠Home
📄Invoices
💰Ledger
👤Profile

Your Dashboard

After logging in, you see your dashboard with everything at a glance:

  • Balance cards: Available balance and Reward Points
  • Recent invoices: Latest invoices with status
  • Reward Points: Points balance with Redeem button

Bottom navigation:

  • Home - Dashboard overview
  • Invoices - Create and manage invoices
  • Ledger - Wallet, transactions, withdrawals
  • Profile - Settings, KYC, payment links

Section 2
Profile and Identity Verification
Complete your profile and verify your identity to unlock all features.
A
A
Ali Khan
Full Name *Ali Khan
Phone *+971 50 xxx
Country *UAE
City *Dubai
Service *Consulting
Usernamealikhan
BusinessAK Design Studio
Verify Identity (KYC)
Click to start KYC
KYC Pending

Complete Your Profile

Go to Profile from the bottom navigation. Fill in these required fields:

  • Full Name (shown on invoices)
  • Phone Number
  • Country and City
  • Service Type (what you do)

Optional but recommended:

  • Username creates your payment link: app.payxem.com/p/yourname
  • Business Name shown on invoices
  • Bank IBAN for withdrawals
  • Profile Photo
Complete your profile so your business details appear on every invoice.
🛡️
Identity Verification
Quick ID check to keep the platform safe. Takes about 2 minutes.
Start Verification
Opens Didit.me
Approved - Full access. Withdraw funds.
Under Review - Being checked manually.
Rejected - Try again with clearer photo.
KYC Unlocks:
Higher invoice limits (up to $5,000)
Ability to withdraw money
Referral programme access
Reward Points redemption
$2.5 USD joining bonus

Verify Your Identity (KYC)

KYC is required before you can withdraw money. It protects everyone on the platform.

1 Go to Profile

2 Click "Verify Identity"

3 You will be taken to our verification partner

4 Take a photo of your ID and a selfie

5 Wait for approval (usually a few minutes)

You receive a $2.5 USD joining bonus when your identity is verified.
Without KYC: You can create 1 invoice up to $100. You cannot withdraw money.

Section 3
Creating and Sending Invoices
Send professional invoices to your clients and get paid online.
A
Create Invoice
Client Email *
[email protected]Client's email
Client Name
John Smith
Item
Website Design
1
$500.00
Pass processing fee to client
Enable PayPal payment
Subtotal$500.00
Processing fee+$14.80 shown to client
Total$500.00
Create & Send Payxem Invoice
Send to client
Cancel
Save Draft
PayPal Invoice

Create a New Invoice

1 Go to Invoices tab and click "New Invoice"

2 Enter your client's email (required) and name

3 Add line items with description, quantity, and price

4 Choose your options:

  • Pass processing fee: On by default. Client pays a small fee so you keep more.
  • Enable PayPal: Off by default. Turn on if client needs PayPal.

5 Click "Create & Send"

Your client receives the invoice by email with a "Pay Now" link.

Client can pay with: Card (Visa, Mastercard), Apple Pay, Google Pay, or Crypto (USDT). PayPal only if you enable it.
PayPal costs more. PayPal payments have higher fees (~2% extra). Recommend card payment to clients when possible.
A
Your Invoices
John Smith
INV-2026-0042 . Apr 8
$500
Completed
Jane Doe
INV-2026-0043 . Apr 10
$100
On Hold
Bob Wilson
INV-2026-0044 . Apr 11
$75
Sent
Sarah K
INV-2026-0045 . Apr 12
$200
Draft
Invoice Status Guide
Draft Saved, not sent
Sent Sent, waiting for payment
On Hold Paid, held 7 business days
Completed Released to your balance

Managing Your Invoices

All your invoices appear in the Invoices tab. You can:

  • View: Tap any invoice for full details
  • PDF Download: Download a professional PDF
  • Print: Print directly from your browser
  • Delete: Only draft and sent invoices (paid invoices are kept for records)
  • Search: Find by client name, email, or invoice number

Invoice Statuses

Draft: Saved but not sent to client yet.

Sent: Client received the invoice and can pay.

On Hold: Client paid. Money held for 7 business days (security clearance).

Completed: Hold period over. Money in your available balance.


Secure payment
A
Paying to Ali Khan
AK Design Studio
$ USD
0.00Client enters amount
Enter amount. Min $1. Max $1,000
Email *
Full Name *
Your full name
💳 Card
💎 Crypto
Pay Now
Powered by Payxem . Secured by Stripe

Your Payment Link

Every user gets a personal payment link:

app.payxem.com/p/yourname

Set your username in Profile to activate it.

How It Works

1 Share your link on WhatsApp, LinkedIn, email, or portfolio

2 Client opens the link and enters the amount

3 Client pays by card or crypto

4 Money goes to your Payxem wallet

QR Code: Download a branded QR code for your link from the Payment Links page. Great for printed materials and signage.

You can turn the processing fee on or off from the Payment Links tab using the toggle switch.

Secure payment
A
Paying to Ali Khan
$50.00
Logo Design Package
Professional logo with 3 revisions
Email *
Full Name *
John Smith
💳 Card
💎 Crypto
Select method
Amount$50.00
Processing fee$1.75
Total$51.75
Pay $51.75Click to pay
Powered by Payxem . Secured by Stripe

Service Links (Fixed Price)

Create fixed-price links for your services. The amount is pre-set so clients just click and pay.

1 Go to Payment Links from the side menu

2 Click "+ New Link"

3 Enter title, amount, description, and slug

4 Click "Create Link"

Your service link: app.payxem.com/p/yourname-slug

Limits

  • Maximum 10 active links at a time
  • Delete or disable old links to create new ones
  • Each link can have its own processing fee toggle

Section 5
Wallet, Withdrawals, and Fees
Track your earnings, withdraw to your bank, and understand fees.
A
Ledger-Wallet
Pending
$100
On hold
Available
$470
Ready
Can withdraw this
Net Earned: $570.00
Request Withdrawal
Click to withdraw
Transaction History
💳
Payment
Apr 8
+$470.00
🔓
Hold Release
Apr 8
+$470.00
🏦
Payout
Apr 5
-$200.00
🏠Home
📄Invoices
💰Ledger
👤Profile

Your Wallet

Pending: Money on hold for 7 business days after payment. Cannot withdraw yet.

Available: Money cleared and ready to withdraw.

Net Earned: Total earned after all fees.

How to Withdraw

1 Go to Ledger

2 Click "Request Withdrawal"

3 Enter amount and choose method:

  • Bank Transfer: To your local bank (IBAN needed in profile)
  • Crypto (USDT): To your wallet address

4 Submit. The system will review your request and approve payout.

Minimum withdrawal: $30 (set by our payout partners, may change anytime). Bank transfer may take 2 to 3 extra business days from your bank's side.

Fees and Charges

Fee TypeAmountWho Pays
Platform feeup to 2.5% + $0.30You (or passed to client)
Processor feeVaries (Stripe/PayPal)You
WithdrawalFreeNo charge
Monthly fee$0 (Free)No charge

Processing fee option: By default, "Pass processing fee to client" is ON, a fee (up to 2.5% + $0.30) is shown to your client at checkout, so you receive the full amount. If you turn it OFF, the fee is deducted from your earnings instead. You can set this per invoice or payment link.

7-day hold: All payments are held for 7 business days before release. This is standard across PayPal, Stripe, and all payment platforms. Weekends and holidays do not count.


Section 6
Crypto Wallet (USDT and USDC)
Receive stablecoins, convert them to your balance, and send crypto to any wallet.
A
Crypto Wallet
Crypto Balance
$120.00
USDT + USDC
Deposit Address (BEP20)
0x44dc...0429f49Send USDT/USDC here
Convert your crypto
Send Crypto
BEP20 on BNB Smart Chain • Live
TRC20Coming soon
🏠Home
📄Invoices
💰Ledger
👤Profile

What the Crypto Wallet Is

Your Crypto Wallet holds stablecoins (USDT and USDC). It is separate from your main payment balance. Open the side menu and go to Wallet → Crypto Wallet.

Receive a Deposit

1 Open Crypto Wallet and copy your deposit address

2 Send USDT or USDC to it on the BEP20 network (BNB Smart Chain)

3 Once the network confirms, your crypto balance updates automatically

Use BEP20 only. Send only USDT or USDC on the BEP20 network to this address. Other networks or tokens may be lost. TRC20 is marked "Coming soon" and not active yet.
You earn 1 reward point per $1 deposited, up to 10,000 points a month.
A
Send Crypto
To Wallet Address
0x9f3b...c21aAny BEP20 wallet
Amount (USDT)
50.00
Network fee$0.50
You send50.00 USDT
Total out50.50
Save this wallet for next time
Send Now
Confirm with 2FA

Convert Crypto to Your Balance

Tap "Convert your crypto" to move USDT or USDC into your spendable Payxem balance, ready to withdraw or use.

  • Minimum convert: $10
  • A small bonus is added on larger conversions

Send Crypto to an External Wallet

Tap "Send Crypto" to send USDT or USDC to any BEP20 wallet address.

  • Your identity must be KYC verified for at least 7 days
  • Minimum $10, maximum $500 per send, $1,000 per day
  • Flat network fee of $0.50 per send
  • You can save a wallet address to reuse it. A first-time address has a short cooldown for safety
Sends are confirmed on the blockchain. You can track the status from your Crypto Wallet.

Section 7
Gold and Silver Savings
Save part of your balance in real gold or silver to protect it against inflation.
A
Savings
Gold
2.50 g
≈ $230
Silver
40.0 g
Gold • live price
Buy price / g$92.40
Sell price / g$91.50
Buy Gold
Sell Gold
Buy Silver
Sell Silver
🏠Home
📄Invoices
💰Ledger
👤Profile

Why Save in Gold or Silver

In many countries the local currency loses value to inflation every year. Gold and silver have held value for generations, so saving a part of your balance in them helps protect what you earn.

Open the side menu and tap Savings.

Buy Gold or Silver

1 Tap Buy Gold or Buy Silver

2 Enter how much you want to buy

3 Confirm. The amount is taken from your balance and added to your holdings in grams

You buy at the live market price with a small spread (about 0.5%). No jeweller, no making charges, no storage to arrange.

Sell Any Time

Tap Sell Gold or Sell Silver whenever you want. The value is calculated at the live sell price and returned straight to your Payxem balance, ready to use or withdraw.

Good to Know

  • Your holdings are shown in grams with their current value
  • Prices move with the world market, so the value of your savings can go up or down
  • Buying and selling is instant inside the app
  • This is digital savings you can sell back to your balance at any time
Savings is a newer feature, so you may see a BETA label next to it in the menu.
Gold and silver are a way to store value, not a guaranteed return. Only save what you are comfortable keeping for the medium term.

Section 8
Reward Points, Referrals, and Notifications
Earn Reward Points, invite friends, and stay updated on your payments.
A
Reward Points
Your Balance
551 Points
Eligible: 251 Points ($0.84)
RedeemClick to redeem
Earned: 1,551
Redeemed: 0
This month: 0 / 10,000
How to Earn
1 Point per $1 you get paid
1 Point per $1 deposited via crypto
Referral: $2.5 per user (terms apply)
Joining Bonus: $2.5 on KYC
Redeem Rules
1000 Points = $1 USD
Min: 1000 Points . Max: 10,000/month
Earned Points: always redeemable (KYC only)
$2.5 bonuses: unlock after $50 received/deposited
Added to balance instantly (no hold)
🏠Home
📄Invoices
💰Ledger
👤Profile

Reward Points

Earn 1 Reward Point for every $1 you get paid on an invoice, and 1 Reward Point for every $1 you deposit via crypto. Redeem them for real money.

1000 Points = $1 USD. Minimum 1000 Points per redemption, maximum 10,000 Points per month. Redeemed amount is added to your available balance instantly (no hold). Earned Points are always redeemable once you are KYC-verified.

Joining Bonus ($2.5 USD)

Every new user receives a $2.5 USD joining bonus when they complete KYC verification, credited straight to your USD wallet.

Referral Programme ($2.5 per referral)

Invite freelancers and earn $2.5 USD for each user who joins and completes KYC verification. Go to Referrals from the side menu to copy your referral link.

Bonus eligibility: joining and referral bonuses are USD, but become withdrawable, or payable, only once you have received $50 in payments or deposited $50 in Payxem. Terms apply.

Notifications

Tap the bell icon to see all notifications: payments received, hold releases, withdrawals, and more.

Enable push notifications in Profile to get alerts even when not on the website.

XemGen AI Assistant

Click the green chat bubble on any page to ask questions about fees, payments, or features. XemGen speaks English, Urdu, and Roman Urdu.

Need Help?

XemGen Chat: Green chat bubble on any page

Email: [email protected]

Website: www.payxem.com

App: app.payxem.com

Scan to open Payxem app
Start on Payxem
Payments, Portfolio, Presence.
Scan or tap to open the app.